Canadian Management Centre

Home / Cancellation Policies and Procedures

If you cannot attend a seminar for which you have paid and are confirmed and cannot find a substitute to take your place, notify us by email or fax no later than 15 business days prior to your session’s start date to transfer or for a complete refund.

If you cancel with fewer than 15 business days remaining before the start date of that course, and cannot find a replacement for yourself, you will be liable for the entire seminar fee. Once your payment has been received, you may request a courtesy transfer to use in any future Canadian Management Centre seminar* of equal or lesser length. The courtesy transfer must be used within one year of the original cancelled session.

For cancellations received less than 5 business days in advance of the session start date or if you fail to attend without notifying us, in fairness to all attendees, neither a refund nor a courtesy transfer will be issued.

To cancel, please email registrar@cmctraining.org or fax 416-313-4985.

*Excludes conferences, special events and services.